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SALES SUPPORT

From an independent hotel to franchise hotels we dig deep into their market. Employing proven e-commerce strategies to complement direct sales efforts and work diligently to mine the property's sphere of influence.

Our sales support team provides direction and support in tandem with a regional team, leveraging direct sales, digital advertising/social media, and global sales platform. Our sales support team is dedicated to work towards filling all the gaps and assures a close liaison with the marketing, revenue management and distribution strategies, in order to achieve overall business goals working in a close cooperation with the hotel front office & operations teams.

What We Offer?

SALES SUPPORT

  • Creating and implementing of sales strategy and concept

  • Identification of target markets

  • Development of new markets and new sales channels (leisure-, MICE-, corporate and social accounts)

  • Sales lead allocation to local team and followups

  • Development of a travel agency and tour operator portfolio

  • Implementation of short term and long term sales techniques

  • Sales opportunity identification: Leisure, Mice, Groups & Corporate

  • Potential customer profiling and lead solicitations 

  • Comp Set Analysis and market forecasting 

  • Support and implementation of channel management systems 

  • Support in worldwide RFPs processes including rate loading 

  • Company cooperation and setup of strategic networks

  • Setup of intranet networks with major business channels (Expedia, booking.com, Trip Advisor and other)

  • OTA listing, content management and quality score management

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